It is vital that you keep your details up to date so that we can contact you should the worst happen and your pet goes missing.
It is a legal requirements that dogs and cats are microchipped and recorded in the current keeper’s contact details on a Government compliant database.
Update your contact details
The best way to check and update your details is through your account. Log in or create an account.
Edit your pets details
You can quickly and easily update your pet's details free of charge in your account. Log in or create an account.
Transfer of keepership
If you are a new Petlog customer from 13th January 2026 and would like to complete a transfer of keepership, please log in or create your account.
Update your Engraved ID Tag
Don’t forget to update your contact details on your engraved ID Tag. We now offer Petlog Tags and special offer of 20% discount on checkout. Just enter code PETLOG20.
Costs of updating your details
Choose from one of our Petlog Service Plans:
Petlog Service plans – choose your plan today
| PETLOG SERVICE | Petlog Secure £15/yr | Petlog Reunite £39/yr |
|---|---|---|
| Unlimited account changes | ||
| Access to 24/7 missing pet hotline | ||
| Instant Microchip scan notifications | ||
| Annual keepership certificate | ||
| Multi-pets as standard | ||
| Missing pet support, advice and materials | ||
| Alerts to local vets, wardens and police | ||
| Missing pet social media sharing |